The roll-out of Trade Single Window (TSW) Phase 2
Please note that Phase 2 services of the Trade Single Window (TSW) has been launched on 15 May 2023.
Phase 2 services of TSW will be extended progressively to cover 28 types of trade documents in addition to the 14 types in Phase 1. New features have also been introduced in Phase 2 to provide better user experience. These include advanced account management functions, support for the ‘iAM Smart’ Platform, seamless interface with the information systems of relevant government departments, provision of notification service, and functions to allow bulk submissions of multiple applications. It is believed that the implementation of the TSW will enhance document submission workflows between relevant government departments and our members, which will help you save time and cost, and enhance the efficiency of cargo clearance in Hong Kong.
Besides, to tie in with the rollout of Phase 2 services of the TSW, Hong Kong Customs has introduced a mascot called “Single Window-bot” (單窗俠). A new video featuring Single Window-bot has been launched to promote the new Phase 2 services of the TSW. Please check it out from any of the below channels. Don’t forget to “follow” and “like” the pages for the latest update:-
Customs and Excise Department YouTube channel
Official Facebook page of Hong Kong Customs
Official Instagram account of Hong Kong Customs
Should you wish to learn more about the TSW, feel free to contact us to arrange a company visit. The officers will give a detailed account of the TSW and its benefits and provide on-site technical support. You may also visit TSW website at www.tradesinglewindow.hk.
Incoterms in Logistics
Source: 10 Min For Supply Chain Date: 4 Apr 2023
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